PRIVACY POLICY

Effective Date: September 5, 2026
Last Updated: September 5, 2026

RRS Staffing Solutions LLC (“RRS,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.rapidresponsestaff.com, submit an employment application, communicate with us, receive staffing or employment services, or otherwise interact with RRS.

We do not sell or share mobile phone contact information with third parties or affiliates for marketing or promotional purposes.

1. Information We Collect

Depending on how you interact with RRS, we may collect the following categories of information:

Personal and Contact Information

This may include your name, telephone number, email address, mailing address, city, state, and other contact details.

Employment and Applicant Information

If you apply for work or use our staffing services, we may collect information such as:

• Employment history and professional experience

• Résumé and application information

• Skills, qualifications, certifications, and licenses

• Work availability and location preferences

• References and background-screening information

• Identification and work-authorization information

• Payroll, tax, direct-deposit, and benefits information

• Emergency contact information

• Information required to assign, schedule, and manage work

Some employment-related information may be collected through third-party recruiting, payroll, background-screening, scheduling, or human-resources platforms.

Client and Business Information

We may collect contact, company, project, workforce, billing, and service information from clients, prospective clients, vendors, and other business contacts.

Website and Device Information

When you visit our website, we or our service providers may automatically collect information such as:

• IP address

• Browser and device type

• Operating system

• Pages visited and links selected

• Date and time of access

• Referring website

• General geographic location

• Cookie and similar technology information

Communications

We may retain information contained in telephone calls, emails, text messages, website forms, support requests, and other communications with RRS.

2. How We Collect Information

We may collect information:

• Directly from you

• Through our website and online forms

• Through employment applications and onboarding documents

• From clients, references, recruiters, and business partners

• From service providers that support recruiting, payroll, scheduling, screening, communications, and website operations

• Automatically through cookies and similar technologies

• From publicly available sources, when permitted by law

3. How We Use Information

We may use the information we collect to:

• Respond to questions and requests

• Recruit, evaluate, place, onboard, and communicate with applicants and employees

• Match workers with available assignments

• Manage scheduling, attendance, payroll, benefits, travel, and employment records

• Provide staffing and workforce services to clients

• Communicate about job opportunities, assignments, schedule changes, onboarding, payroll, safety, emergencies, and other employment-related matters

• Process client requests, contracts, billing, and payments

• Operate, maintain, secure, and improve our website and services

• Prevent fraud, misuse, security incidents, and unlawful activity

• Maintain business and employment records

• Comply with legal, regulatory, contractual, and reporting obligations

• Protect the rights, safety, and property of RRS, our employees, clients, and others

4. How We Disclose Information

We may disclose information when reasonably necessary to operate our business, provide staffing services, or comply with applicable law. Recipients may include:

• Clients or prospective clients considering an individual for an assignment

• Payroll, recruiting, scheduling, background-screening, benefits, travel, communications, and technology providers

• Professional advisers, including attorneys, accountants, insurers, and auditors

• Government agencies, regulators, courts, or law-enforcement authorities when required or permitted by law

• Parties involved in a merger, acquisition, financing, sale, restructuring, or transfer of all or part of our business

We require service providers to use personal information only for the services they provide to RRS and to protect that information appropriately.

5. Mobile Information and SMS Privacy

If you provide your mobile telephone number and consent to receive text messages, RRS may send employment-related, conversational, informational, or other messages consistent with the consent you provided.

RRS Staffing Solutions LLC does not sell, rent, or share mobile phone numbers, mobile contact information, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with any third parties, except service providers that support delivery of the messaging program. These service providers may use the information only to provide messaging services on behalf of RRS and may not use it for their own marketing purposes.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of employment, purchase, or receiving services.

Reply STOP to opt out of text messages. Reply HELP for assistance. You may also call RRS at 512-337-2117 for support.

After an opt-out request, you may receive a final confirmation message. You will no longer receive messages from that program unless you later provide renewed consent or reply START, where supported.

Wireless carriers are not responsible for delayed or undelivered messages.

6. Cookies and Similar Technologies

Our website and its service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, analyze website traffic, maintain security, and understand how visitors use the site.

You may be able to block or delete cookies through your browser settings. Disabling cookies may affect certain website features.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, administer employment and business relationships, satisfy legal and contractual obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

RRS uses reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, storage system, or method of electronic transmission is completely secure. Therefore, we cannot guarantee absolute security.

9. Your Privacy Choices

Depending on your relationship with RRS and applicable law, you may request that we:

• Provide access to certain personal information

• Correct inaccurate or incomplete information

• Delete certain information

• Update your communication preferences

Some information may be retained when required for employment, payroll, tax, legal, security, contractual, or legitimate business purposes.

To make a privacy request, call 512-337-2117 or use the contact form available on our website. We may need to verify your identity before completing a request.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, job portals, payroll platforms, social-media services, or other external services. Their privacy practices are governed by their own policies. RRS is not responsible for the privacy or security practices of third-party services.

12. Employment Records

Information maintained in connection with an employment relationship may also be governed by RRS employment policies, notices, agreements, and applicable laws. If this Privacy Policy conflicts with a legally required employment notice, the legally required notice will control.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through other appropriate methods.

14. Contact Us

If you have questions about this Privacy Policy, our information practices, or the RRS text-messaging program, contact:

RRS Staffing Solutions LLC
Website: www.rapidresponsestaff.com
Telephone: 512-337-2117
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Central Time
Online: Use the Contact Us form available at www.rapidresponsestaff.com